When I try to “Internet Activate” it says the server can’t be reached. What does this mean?

This is caused by RetainPro being unable to contact our activation server. Verify that you have an Internet connection. Check your firewall and anti-virus software to verify that www.enercalc.com and www.mykron.com and www.retainpro.com are permitted/trusted. Use the ping command at the Windows command prompt to determine the current IP addresses for these URLs if needed.

Finally, if you use a Proxy server, you can enter your Proxy server settings by clicking License > Software Activation > Specify Proxy Server.

Server Can't be Reached

When I try to “Internet Activate” it says the server can’t be reached. What does this mean?