The option to select the compatibility formulation for shells is located in the Analysis Options dialog, which can be opened by clicking Analysis > Analysis Options.
For the membrane formulation of the shell element or brick element, incompatible modes may be added to the standard isoparametric (compatible) formulation.
The incompatible shell element models the in-plane bending more accurately than the standard compatible element.
The incompatible brick element, which produces much more accurate results than the compatible one, should almost always be preferred.